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POLICIES

Shipping:
Additional fee of $5.95 for any shipments made within the US. If you require shipment outside of the contiguous United States,we will e-mail you with the shipping charges PRIOR to shipping your merchandise for your approval.

Returns:
At iWig, we are confident you will be 100% satisfied with your purchase. However, if you are not satisfied or if your plans change, you may return your wig within 10 days if it has not yet been STYLED, WASHED OR CUT. The original labels and tags must be intact and should be in resalable condition. Wigs that are tangled or have been cut or styled cannot be returned. Any merchandise damaged due to customer negligence or wigs that have been washed and styled or tags removed cannot be accepted. Please call us at 1.877.593.9236 or email us to request a Return Authorization Number (RA#) which should be placed on your return label. Upon verification that the item is undamaged and unused, your credit card will be credited for the full amount of your purchase less a 3% restocking fee.

Wigs that are ordered with a custom sized cap, or prestyled are NON-RETURNABLE, as are custom wigs. However, if there is a problem with the fit of your custom cap, contact us and we will be happy to adjust it for you.

If you have any questions or concerns, you may e-mail us at returns@iWig.com